Learn More about Verizon Fios Services

Get answers to frequently asked questions about Verizon Fios.

How fast is Verizon's Fios Internet?

With Verizon Fios Internet, you’ll get incredible speeds — even up to 940/880 Mbps in some places. You can game, stream, surf and share like never before. Plus, unlike other providers, Verizon offers unbelievably fast upload speeds. You can post photos and share files with ease. Everything is better with our 100% fiber-optic network.

What TV packages does Verizon Offer?

You can add any Verizon Fios TV plan to your internet plan to create your ideal package. Our TV plans start at $50.00/mo* or opt for The Most Fios TV plan for $90/mo*. Not sure which plan is the best for you? Sign up for the Fios TV Test Drive for just $50.00/mo* and you’ll have access to 425+ channels for 60 days – then we’ll recommend a lineup for you. Learn more about Fios TV channels and packages.

Does Verizon offer home phone?

Fios Digital Voice is fiber-optic home phone for your high-powered life. Stay in touch with kids, the babysitter, roommates — even international relatives — all with HD-like sound quality. Because Fios Digital Voice provides 99.9% network reliability, your landline will be ready to go when your mobile phone isn’t. Add Digital Voice to any plan for just $20/mo.

*w/ Auto Pay + taxes & equip. charges.

Get the new Marvel's Avengers game with Fios.

Get one of the most talked about games of 2020 in addition to Disney+ on us for a year ($6.99/mo. after) and Stream TV on us when you order Fios Gigabit Connection today.

Marvel’s Avengers is a third-person, action-adventure game that combines an original cinematic story with single-player and co-operative gameplay. Combine the Marvel’s Avengers game with 100% fiber-optic network from Fios for an epic gaming experience.

Verizon Stream TV

Your source for all things streaming.

Stream TV is a device that provides video streaming over your Wi-Fi or Ethernet connection. Get access to popular streaming services like Netflix, Youtube TV and Disney+.

Cord cutters, this is for you

We’re partnering with YouTube TV to give you the best of both worlds. Plus, your first month is on us.

  • 85+ top channels including news and sports
  • Unlimited, yes unlimited DVR storage space
  • Stream DVR remotely
  • Create 6 individual YouTube TV accounts
  • Stream on 3 devices—at the same time
  • No set-top box & no contracts

Score even more with our exclusive offers.

No early termination fee.

Sometimes things change. That’s why with Fios, you can cancel your service with no early termination fees.

Skip the setup charge.

Order your Fios plan online today and we’ll waive the $99 standard setup charge.

Stream Disney+ for free.

Sign up for Verizon Fios Internet and receive 12 months of Disney+ on us – and $6.99/mo. after that.

Stream Hulu for free

Sign up for Verizon Fios Internet and get up to 12 months of Hulu on us – and $5.99/mo. after that.

Get a Stream TV on us.

Sign up for Fios Gigabit Connection and receive a Stream TV on us. Download top streaming apps like Netflix, Hulu or Disney+ on the Home Screen.

Pair your plans. Get rewarded.

Now with Mobile + Home Rewards you get the 100% fiber-optic network at home and America’s most reliable network* on your favorite devices. Sign up for Verizon Wireless unlimited and Fios Home Internet for $79.99/mo fro Start Unlimited and 200/200 Mbps Internet w/ Auto Pay & Verizon Up + taxes, equip. charges & other fees.

 

  • No early termination fee.

    Sometimes things change. That’s why with Fios, you can cancel your service with no early termination fees.

  • Stream Hulu for free

    Sign up for Verizon Fios Internet and get up to 12 months of Hulu on us – and $5.99/mo. after that.

  • Get a Stream TV on us.

    Sign up for Fios Gigabit Connection and receive a Stream TV on us. Download top streaming apps like Netflix, Hulu or Disney+ on the Home Screen.

  • Pair your plans. Get rewarded.

    Now with Mobile + Home Rewards you get the 100% fiber-optic network at home and America’s most reliable network* on your favorite devices. Sign up for Verizon Wireless unlimited and Fios Home Internet for $79.99/mo fro Start Unlimited and 200/200 Mbps Internet w/ Auto Pay & Verizon Up + taxes, equip. charges & other fees.

     

Fios is the fastest internet in the U.S.*

From city to city, Fios moves crazy amounts of data at incredible speed. The capacity of our 100% fiber‐optic networks makes streaming, gaming and watching 4k shows a joy — even in the heaviest traffic.

How fast is Fios?

Fios Gigabit Connection delivers speeds up to 940/880 Mbps in available areas. That’s enough capacity to support up to 100 Wi‑Fi connected devices at once.

Compare Fios to Optimum cable internet.

More than

2.3x

Download speed

More than

25x

Upload speed

Why switch to Verizon Fios?

Our 100% fiber-optic network sets Fios apart.

The Fios Difference

We’re more than just a great 100% fiber-optic network. Perks like our 2-hour arrival window for your installation and 24/7 tech support ensure you have the best start to your Fios experience. Mix and Match the speeds, add-ons or extras you actually need for a whole-home upgrade you actually want.

Verizon Fios TV

Mix and Match allows you to choose your ideal Fios TV Plan to create your perfect package. With TV plans starting at just $50.00/mo*, Verizon gives you the ability to pick the plan that works best for you. Choose from Your Fios TV (125+ channels), More Fios TV (300+ channels) and The Most Fios TV (425+ channels). You can also try Fios TV One, the latest and greatest in Verizon Fios television which features seamless Netflix integration.

Faster internet speeds

How fast is Fios? Fios Gigabit Connection delivers speeds up to 940/880 Mbps in available areas. That’s more than 2.3x the download speed and 25x the upload speed of Optimum’s 400/35 Mbps plan.

Speed and reliability

Get the fastest and most reliable internet available with Verizon. Cable companies just can’t compete with the reliability of our 100% fiber-optic network. Plus, Fios internet offers speeds up to 940/880 Mbps in some areas, so you can stream and game at lightning-fast speeds. Learn more about Verizon internet services.

Clear, reliable home phone

Stay connected to the people you care about with crystal‑clear digital voice quality. From quick check-ins to long catch-ups, enjoy every moment with less worry about spotty service areas or dropped calls.

Massive On Demand selection

Try the latest technology in Verizon TV and get access to over 170,000 On Demand titles. Many come free with your Fios TV plan.

*w/ Auto Pay + taxes & equip. charges.

More ways to stay in control of your Fios account

Apps for convenience, tools for support.

Verizon Fios Apps

The My Fios app puts you in control of your account. Manage your router, analyze Wi-Fi and connect devices; check call logs, voicemails and other calling features. View and pay your bill from your smartphone. Plus, set up Paper Free Billing and Auto Pay in just a few taps.

The Fios TV app is the only streaming app you’ll ever want. There’s live TV, premium channels, On Demand and your DVR, too. Take it to go, download to watch offline or stream data-free on Verizon Wireless, even before your Fios installation date. It’s included with your Verizon Fios TV subscription.

Verizon Fios customer support

Existing Fios customers can access their account online to pay bills, go paperless or set up Auto Pay through their Verizon Fios Login. Plus, upgrade your services easily when you feel like you need something extra.

Having connection issues? Questions about your equipment? We’re available to help you online or by phone. You can visit our Verizon Fios support center or give us a call 24 hours a day 7 days a week.

Moving? Check availability for your new address, then we can take it from there.

Contact us >

  • Verizon Fios Apps

    The My Fios app puts you in control of your account. Manage your router, analyze Wi-Fi and connect devices; check call logs, voicemails and other calling features. View and pay your bill from your smartphone. Plus, set up Paper Free Billing and Auto Pay in just a few taps.

    The Fios TV app is the only streaming app you’ll ever want. There’s live TV, premium channels, On Demand and your DVR, too. Take it to go, download to watch offline or stream data-free on Verizon Wireless, even before your Fios installation date. It’s included with your Verizon Fios TV subscription.

  • Verizon Fios customer support

    Existing Fios customers can access their account online to pay bills, go paperless or set up Auto Pay through their Verizon Fios Login. Plus, upgrade your services easily when you feel like you need something extra.

    Having connection issues? Questions about your equipment? We’re available to help you online or by phone. You can visit our Verizon Fios support center or give us a call 24 hours a day 7 days a week.

    Moving? Check availability for your new address, then we can take it from there.

    Contact us >

Mix & Match with Fios

Get the home services you want with Mix & Match from Fios. Pick the internet speed that fits your needs. Add TV or home phone if you want, your plan is completely up to you. Pick your personalized package today and enjoy everything Verizon Fios has to offer.

Have it all or a little less

See the difference fiber optics makes with everything Verizon Fios has to offer: ultra-fast internet, brilliant HD TV and digital home phone service. Or, just pair our lightning-fast Fios Internet with another service and get the best of both worlds.

Fly solo with internet only.

Just want internet? Just get internet. Verizon Fios plans have the speed you need to do more of what you love online. Keep things simple and pick the plan that suits your needs.

Score Fios deals.

You may be able to take advantage of current Verizon Fios deals and limited-time promotions when you buy your package today. It’s just one more way Verizon gives you more.

No hidden fees, no annual contracts.

Verizon Fios pricing is simple and transparent, so you can spend less time stressing about hidden fees, and more time streaming, gaming and sharing online.

Switching to Verizon Fios? Our team members are here to help.

It’s straightforward to order, schedule installation and start enjoying Fios Services.

Full service installation.

Verizon technicians know their stuff and will professionally install your home network so you can get online, fast.

Easy scheduling.

Scheduling your Fios installation is easy and convenient. Pick a two-hour arrival window to fit your schedule and get back to life.

No setup charge.

Order online and we’ll waive the standard setup charge, a $99 value.

Get Verizon’s 24/7 support.

Fios comes with Verizon’s excellent customer care. Tech support is there for you — 24/7, online or by phone.

  • Full service installation.

    Verizon technicians know their stuff and will professionally install your home network so you can get online, fast.

  • Easy scheduling.

    Scheduling your Fios installation is easy and convenient. Pick a two-hour arrival window to fit your schedule and get back to life.

  • No setup charge.

    Order online and we’ll waive the standard setup charge, a $99 value.

Order Fios Today!