Contact Verizon Fios Customer Service
We make it easy to be a Verizon customer. Whether you need help choosing a Fios plan or you have questions about your current Fios internet, TV or phone services, we’re here to help. Contact Verizon Fios today.
Join the Verizon Fios family
Learn more about Verizon Fios promotions and online ordering.
Find available Fios services based on your address, and shop for Verizon Internet, TV and home phone plans.
Why Verizon Fios?
Need more reasons to switch to Verizon’s 100% fiber-optic network? We can think of a few. Find all the details right here.
Why Fios >
Order online & save
Save on the standard setup charge when ordering your Fios plan online. Don’t waste time on hold – you can build your plan and customize your service options in just a few easy steps.
Need help ordering Fios?
Call to order Fios and we’ll walk you through the process. You can customize your package, hear about Verizon Fios sales and schedule installation in no time.
Get help with your Fios account
Already have Verizon Fios? Save time and check out our online customer support tools.
Pay your bill
Need to pay your Verizon Fios bill? Log in to My Verizon to see your account details or set up Auto Pay and Paper-Free Billing options.
Upgrade Fios services
Need more speed? Want to add Fios TV One to your existing service? It’s easy to add to your Verizon Fios plan. Log in to upgrade your current internet, TV or home phone package today.
Take Fios with you. Check to see if Verizon’s fiber optic internet service is available at your address, then we can transfer your Fios service to your new home.
Fios tech support
Having connection issues? Need equipment support? We can help. Visit the Verizon Fios support center to get started.
Already ordered Verizon Fios?
Get answers to common questions online.