Verizon Fios Existing Customer Deals

Upgrade your plans to include faster internet speed or mix & match plans with your ideal channel lineup or home phone.

View or pay my bill

Need to see your billing statements or make a payment? Login to access your account.

Login to My Verizon

Upgrade or renew

Want more speed or channels? Need to renew your plan? We’ll help you make it happen.

Upgrade or Renew

Moving

Moving soon? Tell us where and when. We’ll check to see if Fios is available and help you get set up at your new place.

Move my services

Customer service

For questions about your Fios account, billing, or technical support.

Review your plan

On the go? Bring Fios with you.

Account access - My Fios app

Manage your account with the My Fios app. Get support for your Verizon home services, change your Wi-Fi password, or pay your bill right from you smartphone. Download below:

Google Play
Apple

Entertainment - Fios TV app

Stream live TV and On Demand titles right from your compatible smartphone with the Fios TV app. If your plan includes Multi-Room DVR Premium or Enhanced Service, you can schedule and stream recorded titles, too.

Whether you have Verizon High Speed Internet or Fios, there’s no better time to upgrade.

Ready to upgrade to Fios?

You may have heard that the Fios Internet network is 99.99% reliable. Interested in making the switch? Good news: Verizon High Speed Internet customers in select areas may be eligible for a Fios upgrade. To find out if Fios is in your neighborhood, call Verizon Fios support with your ZIP code, or check availability online. Be sure to ask us about Fios promotions when you call.

Time to renew? View Fios promotions.

Fios special offers vary, so if you have your eye on Fios services, don’t wait! There’s no time like the present to get more for your hard-earned dollar with a Verizon upgrade. Need help creating your package? Verizon Fios support is happy to help you customize your services.

The Fios advantage

A Verizon upgrade is a whole-home upgrade.

TV Packages

Want more entertainment? The choice is yours. Choose from one of our Fios TV packages, or let us recommend a TV package just for you with the Fios TV Test Drive. Or, stream live TV with YouTube TV.

Fios Internet

Streaming is only as good as your internet speed. Get a Verizon upgrade for faster Wi-Fi and improve your online entertainment experience today.

Learn more >

Digital phone

Want unlimited national calls and your choice of 20+ calling features? Get nationwide and international coverage that pairs with blazing fast Fios Internet speeds. Contact Verizon Fios support today to get a Fios upgrade for your phone.

Add or upgrade phone services

Mix & Match on Fios

Get the Fios services you want. Mix & Match makes it easy to pick your perfect Fios package. From fast internet to great entertainment, you can find everything you need here. Get started choosing your Fios package today.

Order now

Verizon Fios customer service is here to help.

If you’re interested in upgrading to Fios or need help customizing your Fios package, our Verizon Fios customer service experts are happy to help.

For Verizon billing and other account inquiries, please visit www.verizon.com or your My Verizon account page.

Have billing or tech questions?

Get answers to common questions online to answer questions about:

  • Billing – Log into your My Verizon account to view billing statements, make a payment or manage account settings.
  • Equipment – Hardware questions? Get step-by-step solutions here.
  • Technical support – Browse our help topics and quick links here.

How does Verizon Internet work?

Fios Internet is powered by a 100% fiber-optic network, which transmits digital data via pulses of light along strands of fiberglass. Because fiberglass imposes less resistance than cable internet’s coaxial wires, Verizon Fios Internet customers enjoy a faster, more reliable connection, with enough bandwidth to support multiple devices and users at once.