Existing customers on Verizon Fios can upgrade plans to include faster internet speed and more TV channels.

What can we help you with?

View or pay my bill

Need to see your billing statements or make a payment? Login to access your account.

Login to My Verizon

Upgrade or renew

Want more speed or channels? Need to renew your plan? We’ll help you make it happen.

Upgrade or Renew


Moving soon? Tell us where and when. We’ll check to see if Fios is available and help you get set up at your new place.

Move my services

Customer service

For questions about your Fios account, billing, or technical support.

Review your plan

On the go? Bring Fios with you.

Account access - My Fios app

Manage your account with the My Fios app. Get support for your Verizon home services, change your Wi-Fi password, or pay your bill right from you smartphone. Download below:

Google Play

Entertainment - Fios TV app

Stream live TV and On Demand titles right from your compatible smartphone with the Fios TV app. If your plan includes Multi-Room DVR Premium or Enhanced Service, you can schedule and stream recorded titles, too.

Whether you have Verizon High Speed Internet or Fios, there’s no better time to upgrade.

Ready to upgrade to Fios?

You may have heard that the Fios Internet network is 99.99% reliable. Interested in making the switch? Good news: Verizon High Speed Internet customers in select areas may be eligible for a Fios upgrade. To find out if Fios is in your neighborhood, call Verizon Fios support with your ZIP code, or check availability online. Be sure to ask us about Fios promotions when you call.

Time to renew? View Fios promotions.

Fios special offers vary, so if you have your eye on a Fios bundle. There’s no time like the present to get more for your hard-earned dollar with a Verizon upgrade. Need help building your Double Play or Triple Play deal? Verizon Fios support is happy to help you customize your bundle.

Special deals

The Fios advantage

A Verizon upgrade is a whole-home upgrade.

Digital TV

Want more entertainment? Pick from one of our Custom packages and get the types of channels you want including action-packed sports, original programming, and movies. Contact Verizon customer service to learn more about current deals.

View options to add

Fios Internet

Streaming is only as good as your internet speed. Get a Verizon upgrade  for faster Wi-Fi and improve your online entertainment experience today.

Learn more >

Digital phone

Want unlimited national calls and your choice of 20+ calling features? Get nationwide and international coverage that pairs with blazing fast Fios Internet speeds. Contact Verizon Fios support today to get a Fios upgrade for your phone.

Add or upgrade phone services

Bundling Fios services

It’s the perfect time to review your Fios Plan. Browse faster internet speeds, add new TV channels and explore new home phone calling features so you can stay connected in the moments that matter most. Contact Verizon Fios to build your perfect bundle with a Verizon upgrade.


Call now

Verizon Fios customer service is here to help.

If you’re interested in upgrading to Fios or need help customizing your Fios bundle, call us today at . Our Verizon Fios customer service experts are happy to help.

For Verizon billing and other account inquiries, please visit www.verizon.com or your My Verizon account page.

Have billing or tech questions?

Get answers to common questions online or dial 1-800-VERIZON to answer questions about:

  • Billing – Log into your My Verizon account to view billing statements, make a payment or manage account settings.
  • Equipment – Hardware questions? Get step-by-step solutions here.
  • Technical support – Browse our help topics and quick links here.

How does Verizon Internet work?

Fios Internet is powered by a 100% fiber-optic network, which transmits digital data via pulses of light along strands of fiberglass. Because fiberglass imposes less resistance than cable internet’s coaxial wires, Verizon Fios Internet customers enjoy a faster, more reliable connection, with enough bandwidth to support multiple devices and users at once.