Verizon Fios Existing Customer Deals
Upgrade your plans to include faster internet speed or mix & match plans with your ideal channel lineup or home phone.
View or pay my bill
Need to see your billing statements or make a payment? Login to access your account.
Upgrade or renew
Want more speed or channels? Need to renew your plan? We’ll help you make it happen.
Moving soon? Tell us where and when. We’ll check to see if Fios is available and help you get set up at your new place.
For questions about your Fios account, billing, or technical support.
On the go? Bring Fios with you.
Account access - My Fios app
Manage your account with the My Fios app. Get support for your Verizon home services, change your Wi-Fi password, or pay your bill right from you smartphone. Download below:
Whether you have Verizon High Speed Internet or Fios, there’s no better time to upgrade.
Ready to upgrade to Fios?
You may have heard that the Fios Internet network is 99.99% reliable. Interested in making the switch? Good news: Verizon High Speed Internet customers in select areas may be eligible for a Fios upgrade. To find out if Fios is in your neighborhood, call Verizon Fios support with your ZIP code, or check availability online. Be sure to ask us about Fios promotions when you call.
Time to renew? View Fios promotions.
Fios special offers vary, so if you have your eye on Fios services, don’t wait! There’s no time like the present to get more for your hard-earned dollar with a Verizon upgrade. Need help creating your package? Verizon Fios support is happy to help you customize your services.
The Fios advantage
A Verizon upgrade is a whole-home upgrade.
Want more entertainment? The choice is yours. Choose from one of our Fios TV packages, or let us recommend a TV package just for you with the Fios TV Test Drive. Or, stream live TV with YouTube TV.
Streaming is only as good as your internet speed. Get a Verizon upgrade for faster Wi-Fi and improve your online entertainment experience today.
Want unlimited national calls and your choice of 20+ calling features? Get nationwide and international coverage that pairs with blazing fast Fios Internet speeds. Contact Verizon Fios support today to get a Fios upgrade for your phone.
Mix & Match on Fios
Get the Fios services you want. Mix & Match makes it easy to pick your perfect Fios package. From fast internet to great entertainment, you can find everything you need here. Get started choosing your Fios package today.
Verizon Fios customer service is here to help.
If you’re interested in upgrading to Fios or need help customizing your Fios package, our Verizon Fios customer service experts are happy to help.
Have billing or tech questions?
Get answers to common questions online to answer questions about:
How does Verizon Internet work?
Fios Internet is powered by a 100% fiber-optic network, which transmits digital data via pulses of light along strands of fiberglass. Because fiberglass imposes less resistance than cable internet’s coaxial wires, Verizon Fios Internet customers enjoy a faster, more reliable connection, with enough bandwidth to support multiple devices and users at once.