Questions? Our Verizon Fios FAQ section has you covered.
Looking for information on your Verizon Fios Service? Look here to find answers to your questions on internet, TV, phone, and related services.
Questions on Fios Business
Fios Internet plans for business range from 75 Mbps to 500 Mbps. The amount of speed you need depends on both the number of users and devices in your office and your internet usage. For example, a business with 1-4 users might choose our 75 Mbps plan, while an office with many users and heavy ecommerce volume might need the massive bandwith our 500 Mbps offers. Call today, and a Fios expert will help you find a plan that fits your needs and your budget.
Ordering Verizon Internet is easier than you think. Start by checking Fios availability at your business address. Give us a call, and a Fios expert will confirm availability for your address. Then he or she will help you compare plan options, place your order, and schedule installation. On installation day, a professional Fios technician will set up your equipment and ensure all your devices are connected to your new network.
Fios for your home.
Yes! Fast, reliable Fios Internet isn’t just a great choice for business owners. Fios also provides the speed residential customers need for HD streaming, online gaming, multitasking, sharing on social media, and more. Get Verizon Internet service for your home for a connection you can count on.
Fios availability can vary. To find out if service is available in your area, you can check your address online, or call to speak with a Fios representative.
Verizon Fios Internet is built on a 100% fiber-optic network for superior speed and reliability. Call today or check your address online to find out if Fios is available where you live.
Fios is available in several cities and their suburbs. Check your address online. If your home is not within the Fios network, Verizon High Speed Internet may still be an option. Give us a call to explore the Verizon Internet options available at your address.
Where can I find Verizon Fios deals?
Because Fios offers may vary by address and plan selection, contacting us is the best way to learn about offers in your area. When you call, a Fios expert will check Fios availability for your address and advise you of any current promotions your order may qualify for. Give us a call today to get started.Order Now
What internet plans are available with Verizon Fios?
Residential Fios Internet plans range from 50 Mbps to 500 Mbps. The plan that fits your needs best will depend on a number of factors: the number of users and connected devices in your home, your typical internet usage, and more. For example, a household with fewer than three devices might choose our 50 Mbps plan, while a larger household with user that often stream entertainment, play online games, and share large files might need more speed and bandwith. Need help choosing your plan? Call today to speak with a Fios expert.Check Availability
Is Verizon Fios availabile for 3D TVs?
Yes. To enjoy Fios TV in 3D, you’ll need a 3D-enabled TV, 3D glasses, a Fios TV HD Set-Top Box or DVR, and an HDMI cable. Step-by-step setup instructions are available in our online Support Center.
Devices and Speeds
Yes. You can connect to Verizon Internet on desktop computers, laptops, tablets, smartphones, smart TVs, and many other Wi-Fi enabled devices. Fios is compatible with PCs and Macs, as well as both Android and Apple mobile devices. Having trouble connecting? Contact Verizon Support for assistance.
Fios customers enjoy an incredible fast, reliable connection, with speeds up to 500/500 Mbps. Gamers need ample download and upload speeds for smooth, real-time gameplay online. Fios speeds are symmetrical, which means uploads and downloads complete equally fast. If you need super-fast internet for gaming, Fios is here to help.
How do I reset a Verizon Fios Router to factory default settings?
Note: this process may vary by router model. If you have a question, contact Fios technical support.
How can I find a Verizon Fios Wi-Fi security key?
The process for finding your router’s WEP key and SSID will vary by model. First, find your model in the Support Center, then follow the steps included in the corresponding guide.